The shared spaces at Hester Canterbury occupy part of the ground and lower ground levels. The interiors have been designed to be amongst the most exclusive in Australia today.

Key inclusions are:

• A dedicated reception
• Marble bar and spacious club lounge with fireplace
• Impressive dining area
• An outdoor terrace ideal for alfresco dining or morning coffee
• Central courtyard with barbecue facilities and seating
• Multi-purpose room for resident activities
• Library
• Meeting Room
• Mailroom
• Surround-sound cinema
• Fully equipped gymnasium
• Wine storage room
• Consulting room for visiting medical and allied-health professionals.

At Hester Canterbury you have the choice to be as involved in community activities as you wish. The facilities on-site enable a wide range of social and recreational activities to take place. Subject to interest, the following activities are available:

• Personal training sessions
• Educational programs and workshops with guest speakers
• Wine tastings
• Happy hours
• Special events
• Off-site activities (including golf, gallery visits, cycling, walking groups, etc.)
• Book club
• Movie afternoons and evenings
• Theatre outings
• Art and crafts
• Gardening club

A Village Manager is available to assist with arranging any number of items ranging from transportation to theatre tickets and dinner reservations. Maintenance of the shared spaces, including the upkeep of the building and on-site amenities is managed by BASScare. Residents also have access to high-speed Internet on the ground floor.

Hester Canterbury offers a range of services to make your life enjoyable and convenient. For a fee, residents can take advantage of services such as:

• Daily newspaper delivery
• Apartment cleaning
• Laundry and dry cleaning services
• Meal delivery (from within Hester Canterbury or local restaurants who deliver)
• Car washing
• Pet grooming
• Allied-health services
• Pharmaceutical collection and delivery

Yes. For a fee, the Village staff are able to arrange delivery of pre-prepared meals directly to your apartment.

Yes, all apartments are technology ready. Residents are be able to connect to Foxtel and wireless internet in bedrooms, living rooms and study areas.

Yes pets are allowed. We want your transition to be as smooth as possible and we know how important your pet is to you. It is important your pet does not impact on the lifestyle and quiet enjoyment of fellow residents though.

Australia Post delivers the mail each weekday to individual mailboxes located in the mailroom on the ground floor adjacent to reception. Each apartment is allocated their own mailbox.

Each floor at Hester Canterbury has garbage and recycling drops discreetly located. This enables quick and easy disposal of household waste.

Resident parking is available in the secure underground car park. Each apartment is allocated a specific parking bay, or bays, and a storage cage. A number of underground visitor parking bays are available plus on-street parking for residents and guests.

Yes, there are regular train services from Canterbury and Chatham Stations – both less than 500 metres from Hester Canterbury. Buses also operate on Canterbury and Rochester Roads providing transport to and from the City. A tram service operates along nearby Whitehorse Road, Balwyn.

Your security is extremely important. Access to Hester Canterbury requires a security pass or the authorisation of a resident or staff member. CCTV is in operation 24 hours, 7 days a week. Residents are equipped with video enabled telephones that can activate entry through the main entrance.

The car park is secure and accessible only by security pass holders. Residents can be assured their safety is paramount with security activated direct lift access to the ground floor and apartment levels above.

Hester Canterbury is an independent living community. But we do offer support services should the need arise.

BASScare is on-hand to deliver necessary support to help residents to stay independent for longer. Care is also provided in the event of a temporary illness or following a short stay in hospital (please note fees do apply for this service).

For most residents, support comes in the form of a ‘helping hand’ around the home, or assistance with grocery shopping, preparing meals, cleaning, changing bed linen or replacing a light globe. It’s the type of assistance that all of us have relied on from time to time from our families and close friends.

Of course if your needs are greater, BASScare’s professional and experienced staff can tailor a program of in-home care. Continue enjoying the superb accommodation and lifestyle at Hester Canterbury no matter your circumstances.

If higher levels of care are ever required and cannot be provided in your apartment, residents have peace of mind knowing BASScare, subject to the requirements of the Aged Care Act 1997 (Cth) and the resident’s preference, tries to relocate you (and your partner if applicable) to the modern residential aged care home, Faversham House. This facility is located adjacent to Hester Canterbury and is operated by BASScare.

Please note admission to Faversham House is subject to a suitable vacancy.

Hester Canterbury has the support of BASScare’s existing infrastructure, management team and staff. A dedicated Village Manager manages a selection of specialist service providers, including cleaners, gardeners, maintenance staff, medical and allied-health professionals as well as those providing hospitality services.

There is a monthly service fee (called a “maintenance charge”) based on the size of your apartment. This fee can be obtained from the sales manager and pays for the following typesof services:

• Ongoing cleaning and maintenance of the building and gardens (excluding the interior of your apartment)
• Property and public liability insurance (excluding the contents of your apartment), and employee insurance for staff of the village
• Provision of 24-hour emergency call service
• Employment of village management and services staff
• Costs associated with amenities and shared spaces including lighting, utilities and council rates for those shared spaces
• Management and administration services
• Garbage and waste collection from the village.

The maintenance charge means you do not need separate building insurance. However, we recommend that you arrange personal contents insurance for your apartment.

Each apartment is individually metered and you are only charged for the electricity or water that you use.

Council rates are calculated for each apartment by the City of Boroondara and billed directly to the resident. BASScare assists eligible residents to obtain any concessions or discounts.

Please free to chat with one of our friendly consultants on 03 8809 4999.